Shipping policy

1. Shipping Locations

Armada Perfumes currently ships across the United Arab Emirates (UAE). For international shipping, please contact our customer service team before placing an order.

2. Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).
Bulk orders may require additional processing time, and customers will be informed accordingly.

3. Shipping Charges

Within UAE: Standard shipping rates apply, with free delivery on orders above AED 299.
International Shipping: Rates depend on the destination and will be calculated at checkout or upon inquiry.

4. Estimated Delivery Time

Dubai: 1-2 business days
Other Emirates: 2-4 business days
International: 7-14 business days (subject to customs clearance)

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or WhatsApp to monitor your shipment's status.

6. Delivery Attempts

If the delivery is unsuccessful on the first attempt, our courier partner will make additional attempts. If delivery fails, the order may be returned, and reshipping charges will apply.

7. Damaged or Lost Shipments

If your order arrives damaged, please contact us within 24 hours with photos of the package.
If your order is lost in transit, we will assist you in filing a claim with the courier.

8. Contact Us

For any shipping-related inquiries, reach out to us at:
📧 Email: office@armadaperfumes.com
📞 Phone: +971 50 537 7985
📍 Visit us: Armada Niche Perfumes, Azizi Star, Al Furjan, Dubai